A significant outage impacted ChatGPT users in India on August 20, 2025, leading to widespread login difficulties. The issues began around 12 PM, causing service disruptions. According to data, OpenAI experienced service interruptions over the course of the day. The majority of the time, user-reported problems were close to nonexistent. There were two occasions where a larger number of users reported problems. The initial instance was around 9:00 PM on August 19, involving about 80 reports, which was short-lived. The subsequent occurrence, around 12:00 PM on August 20, resulted in almost 483 reports, marking the most significant issue of the day. The number of reports decreased in the afternoon but remained somewhat higher than usual, suggesting the persistence of some difficulties. Overall, the service performed adequately during most periods, with the exception of those two spikes.
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