Social network X plunged into darkness around 7 PM Monday, hammering users in India among others with unrelenting blank screens and feed freezes. The abrupt failure transformed routine check-ins into aggravating ordeals.
Down Detector tallied 25,000+ reports, dominated by 53% app login crises and 16% site malfunctions. X’s response? Crickets, as queries went unanswered amid mounting user backlash.
Déjà vu strikes: November’s Cloudflare hiccup ravaged X services worldwide, India included, with the firm vowing fixes that materialized. Down Detector itself gasped for air, victim to the same backbone.
May’s fiasco mirrored this, grounding logins (41%), apps (41%), and webs (18%) for thousands, peaking at 5,000+ complaints. Indian netizens battled in vain across devices, marking it the second outage in a day.
With patterns emerging, stakeholders question X’s outage playbook. In a landscape of escalating digital reliance, transparency gaps erode confidence. Venting migrated to Telegram and Instagram, underscoring platform interdependence. Though services rebooted, the event fuels advocacy for ironclad SLAs and proactive monitoring to shield users from future voids.