A new era dawns at India’s toll gates as NHAI stations over 5,100 women employees during daytime hours across 1,140 toll plazas on key highways and expressways. Friday’s announcement from the Road Transport Ministry spotlights this drive for female empowerment and superior road user services.
Women in these pivotal roles aim to craft a welcoming, dispute-free zone with heightened efficiency and care. Backed by consensus from toll managers and federations including NHBF, HOAI, and AIUCF, the policy reflects broad industry support.
Over 5,100 deployments are complete, with further recruitment imminent under NHAI’s watchful implementation. Tailored for rural and semi-urban women, it unlocks employment doors, fortifies their infrastructure involvement, and energizes distant job markets.
Comprehensive training will equip them in courteous dealings, handling urgencies, safety adherence, and plaza proficiency—cultivating a professional, safe setting that raises the bar on service quality.
NHAI’s focus on frontline gender diversity propels inclusivity, empowerment, and nationwide toll service upgrades, redefining highway travel for millions.