A significant disruption occurred on October 17th when Air India’s scheduled flight AI138, en route from Milan to New Delhi, was cancelled due to an ongoing technical problem with its Boeing 787-8 aircraft. The safety of the more than 250 passengers and crew aboard was paramount in this decision, resulting in widespread inconvenience and stranding passengers at Milan airport. Air India has issued an apology for the disruption, stating its commitment to passenger safety. Most impacted travelers are being accommodated on flights scheduled for October 20th and onwards, coinciding with the Diwali festival period. The airline is providing meals and lodging, though some passengers have reported difficulties securing convenient accommodations due to limited local options. One passenger facing a visa expiration was specially accommodated on an alternative carrier to ensure timely departure. This cancellation is part of a recent pattern of technical issues affecting Air India’s Dreamliner fleet, leading the airline to focus on rectifying these problems and improving service reliability.
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