Tag: swiggy

  • Swiggy Launches Incognito Mode For Food Delivery And Instamart – Here’s How To Use It |

    New Delhi: Swiggy has introduced a new Incognito Mode feature which allows users to place food and quick commerce orders discreetly. With this feature, Swiggy aims to offer a more private ordering experience for its customers. This feature ensures that specific orders such as surprise birthday gifts, secret treats, or personal wellness items stay hidden from users’ order histories, adding an extra layer of privacy.

    “With shared accounts being common, not every order is meant to be seen by family, friends, or partners,” the company announced in a statement. “Swiggy’s new Incognito Mode protects those moments of privacy, allowing users to order a midnight cake for a surprise birthday or a special gift for an anniversary without the risk of these purchases appearing in their order history.”

    How to Use Incognito Mode in Swiggy and Instamart:

    – Activate Incognito Mode: Toggle the feature on in your cart.

    – Confirmation: A reminder will pop up to confirm that incognito mode is active.

    Right now Incognito mode is available to 10 per cent of Swiggy users with a full rollout coming soon. This new feature is part of a wave of recent updates designed to enhance user experience and convenience, including group orders, Eatlists, explore mode, and easier reordering.

    Once activated, Incognito Mode keeps your order trackable for three hours after delivery. This allows any issues to be resolved before the order is removed from your history which ensures your transactions remain private.

  • Swiggy Launches Swiggy UPI, Cuts Payment Steps From Five To One: Details Here |

    New Delhi: Swiggy on Wednesday launched ‘Swiggy UPI,’ a new payment feature that integrates with NPCI’s digital payments system. This upgrade is designed to provide a faster and smoother payment experience for users within the app. Users can now handle UPI payments directly in the Swiggy app, simplifying the process from five steps to just one, according to the food aggregator’s statement.

    “This feature aligns with Swiggy’s mission to enable unparalleled convenience to consumers as UPI emerges as one of the most preferred payment methods,” said Anurag Panganamamula, who heads Revenue and Growth at Swiggy.

    The new feature is powered by Juspay’s HyperUPI Plugin and eliminates the need for the redirection to third-party UPI apps. In April this year, Finance Minister Nirmala Sitharaman highlighted that India recorded approximately 131 billion UPI transactions.

    As UPI continues to gain popularity, the National Payments Corporation of India (NPCI) is encouraging more entities to integrate UPI services. “By removing the redirection to third party apps, Swiggy UPI gives a simplified and delightful user experience cutting transaction time from over 15 seconds to just 5 seconds,” said the company.

    Customers can complete their one-time setup process to link their bank accounts by going to the app’s payment page and selecting Swiggy UPI. Post this setup, for every transaction, they will only need to enter this UPI PIN, ensuring quicker transactions.

    “Moreover, the in-house plug-in experience will immediately inform customers of any issues such as insufficient funds, incorrect credentials or technical issues, in the payment journey, allowing them to take informed actions and complete their payments successfully,” said Swiggy.

    In July, the UPI-based transactions surged to reach Rs 20.64 lakh crore against Rs 20.07 lakh crore in the previous month. The total UPI transaction count went up almost 4 per cent (month-on-month) to 14.44 billion in July from 13.89 billion in the previous month. (With IANS Inputs)

  • Swiggy Launches ‘Smart Links’ Tool To Boost Restaurant Online Visibility |

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  • Online Food Delivery Platform Criticized As Girl Dies After Consuming Birthday Cake Ordered Online |

    New Delhi: In a tragic incident, a 10 year old girl’s reported death after consuming her birthday cake ordered online in Patiala. Social media users have expressed outrage towards the online food delivery platform. Criticism has been directed at these platforms for what netizens perceive as inadequate regulation, particularly concerning Cloud kitchens listed on food-delivery apps.

    A case has been filed by the police under Sections 273 and 304-A of the Indian Penal Code (IPC) in response to a complaint filed by the family of the deceased girl. The complaint alleged that the girl passed away after consuming the birthday cake, and other family members also became ill after eating it. (Also Read: Viral Trend On X: What Is ‘Click Here’ Feature; BJP And AAP Join Bandwagon)

    According to the bill for the cake ordered by the deceased girl’s mother, Kajal, there is no store named ‘Cake Kanha’ at the listed address in Patiala. Authorities suspect that the bakery operates as a cloud kitchen. Furthermore, another receipt from Zomato indicates that the billing originated from Amritsar, rather than Patiala. (Also Read: Google To Suspend Political Ads In South Korea Ahead Of Elections)

    Zomato refrained from providing any comments despite repeated attempts to reach out, as reported by IANS.

    Dr. Nandita Iyer, an experienced food and nutrition columnist, expressed on X platform that Swiggy and Zomato need to clearly indicate on each listing whether it operates as a cloud kitchen. She suggested that this would help customers make informed decisions before placing their orders.

    “Such incidents are a harsh reminder that we have no idea what goes into the food we order from these completely unregulated places,” Iyer wrote on the social media platform.

    Fitness professional Chirag Barjatya said that food safety is a joke.

    “You will be surprised to know that people are running 20 different ‘restaurants’ in 1RK (room kitchen) as cloud kitchens listed over food-delivering apps. You have no idea how many mice and cockroaches were around the food you just ordered. And you have absolutely no idea if the cooked dal or rice you ordered has expired,” Barjatya posted on X. (With IANS Inputs)

  • Flipkart Set To Launch 10-15 Minute Delivery Venture Soon |

    New Delhi: Walmart-backed Flipkart, the largest online retailer in India, is preparing to join the fast-fashion industry, according to sources cited by Entrackr. Within the next six to eight weeks, the business hopes to introduce 10-15 minute delivery in at least a dozen cities, including Bengaluru, Delhi (NCR), and Hyderabad.

    It also intends to strategically build a network of dark stores in these areas. (Also Read: Bank Employees To Receive 17% Annual Wage Hike; IBA, Unions Sign Joint Note)

    For the unversed, the company is seen taking the same type of initiatives recently like same-day delivery in 20 locations and the delivery of cakes and flowers for Valentine’s Day in February 2024. (Also Read: Big Relief To THESE EPF Members: Exempt From Joint Declaration Form Submission)

    In order to set itself apart from competitors, the company is anticipated to feature a wide range of products, with an emphasis on groceries, fast-moving consumer goods (FMCG), electronics, fashion, and everyday necessities.

    According to someone with knowledge of the events, the corporation is currently relocating staff members within in order to assemble a team for the most recent endeavor.

    Three companies presently dominate the rapid commerce industry in India: Blinkit from Zomato, Instamart from Swiggy, and Zepto. Flipkart introduced Flipkart Quick, a hyperlocal service in 2020 that aimed to deliver food and electronics within 90 minutes.

    Earlier in the year, Flipkart declared its intention to introduce same-day delivery in 20 locations.

  • After Swiggy, now ordering food from Zomato also expensive! You will have to pay platform fees of this much rupees!

    There is disappointing news from Zomato for those ordering food online. The platform has made food delivery expensive. Swiggy recently implemented its platform fees. Following its footsteps, now Zomato has also implemented its platform fees. This means ordering food online from Zomato has now become expensive. So how much platform charge has Zomato imposed? And let us know how it will affect the customer’s pocket. Ordering food online from Zomato has become expensive. This has come to light in media reports. According to the report of Money Control, after Swiggy, Zomato has become the next name among the companies imposing platform fees. The food delivery company has implemented a charge of Rs 2. Online food delivery apps are soon going to implement a mandatory platform fee which will be separate from the cart value. That means the customer will have to pay this fee apart from the cart value. Earlier, Swiggy had also imposed a platform fee of Rs 2. This fee was applied on all its orders. As far as Zomato is concerned, the company had recently revealed that it has achieved profit in the first quarter for the financial year 2024. The company has become profitable for the first time. It is also being said in the reports that Zomato has currently implemented the platform fee only for some selected users. This has not been implemented on Blinkit, a grocery delivery platform. The fee of Rs 2 constitutes 0.5% of its gross order. Zomato received 176 million orders in the second quarter ending in June. If these orders are seen on daily basis, the company receives around 20 lakh orders every day. Accordingly, by charging Rs 2 as platform fee, the company can earn Rs 40 lakh per day. If seen per month, the company can earn additional income of Rs 12 crore per month by charging a nominal platform fee of Rs 2. However, details regarding this have not been released officially by Zomato yet.