Detecting Fake Smartphones: How to Verify Your Purchase

The upcoming Amazon and Flipkart sales bring attractive deals, but also the risk of encountering counterfeit or defective smartphones. Some users have reported receiving fake or previously used devices during sales. To avoid this, consumers can verify the authenticity of their new phones using the Sanchar Saathi Portal, a government initiative. This portal offers a reliable method to confirm whether a smartphone is genuine. To check the authenticity, access the official Sanchar Saathi website, and find the ‘Know Your Mobile/IMEI Verification’ service under ‘Citizen Centric Services.’ Enter your mobile number and the captcha to receive an OTP. After submitting the OTP, enter the 15-digit IMEI number of your phone. The website will then display detailed information about the device, including its status, brand, model, type, and manufacturing specifics. This process allows consumers to protect themselves against receiving fake or substandard products.