Swiggy Zomato Price Hike: Ordering food from Zomato and Swiggy has now become expensive. Both companies have increased the platform charge by 20%. Now customers of both companies will have to pay Rs 6 as platform fee on every order. Both Zomato and Swiggy have increased this platform fee for markets like Bengaluru and Delhi. This is not the first time that both companies have increased the platform fee. 3 months ago also both companies had increased the platform fee to Rs 5.
Zomato-Swiggy started charging platform fees last year
Both the companies have taken this decision to increase profitability. Zomato and Swiggy started charging platform fees from last year. At that time, both the companies initially charged Rs 2 as platform fee. After this increase, customers in markets like Bangalore and Delhi will have to pay Rs 6 more platform fee on each order.
Why was platform fee implemented? (Swiggy Zomato Price Hike)
Both food delivery platforms Zomato and Swiggy started implementing platform fees to increase their company’s overall revenue and profit. In the month of January, Swiggy had set a platform fee of Rs 10 for some of its selected users, which was many times more than the fee of Rs 3 currently charged from other users. However, no user was charged a platform charge of Rs 10. They were only shown the higher platform fee, at the time of final payment they were being charged only Rs 5.
The CEO of Capital Mind got angry with this action
This action of Swiggy and Zomato has disappointed many people along with the customers. Deepak Shenoy, CEO of Capital Mind, has expressed his displeasure by posting about Zomato and Swiggy on the social media platform X. He has written in this post that “The platform fee imposed by Zomato and Swiggy is going to harass the customers. This is the reason why I have now started keeping distance from Swiggy and Zomato. He also wrote that these companies are charging Rs 6 from the customers on every order. Also, both these companies take 30 percent share from the restaurant owners.